Shipping Questions

What countries does BuaBox ship to?

We ship worldwide. If you have any question please contact us to support@buabox.com

How do I know when my friends received their gifts?

You will receive 2 notifications. An email alert when the gift has been delivered to the recipient and a notifications to your BuaBox's account. Now, all you left to do is to get ready to a warm thank you call!

What is the shipping fee?

Shipping fee to Israel: 12$ Shipping worldwide - depend on destination - will apear in checkout

Help me! my friends has moved an apartment again! How can I update the address shipping?

In 4 simple steps: Login in to your account overview. Go to order's history page. Scroll to find you friend and click on Edit button below. Erase the old address and fill in the new address details. Please note that you can only Cancel or Edit gift up to 15 business days before the occasion

How long will shipping take?

Order delivered within 3-7 business days. Usually, shipping time will depend on the recipient’s address and the shipping destination. If you pick a specific delivery date than gift may arrive a few days before the occasion

Will BuaBox notify me what is the gift before it's shipped?

Yes we do. You will receive an email alert with a tracking number, an image of the gift and estimated delivery date when the gift has been already sent and also when it delivered to your recipient.

How do I track on a gift?

You will receive a tracking number when the gift is sent. You can see it either on your account overview on the notifications page Or in an email alert as well.

I have changed my mind and I want you to send the BuaBox gift directly to my friend. Is it possible ?

Sure! Simply go to your order's history page. Scroll to find your friend and click on Edit button below. Then, mark "deliver to" and fill in the new address details. ***Please note that you can only Cancel Or Edit gift up to 15 business days before the occasion